Privacy Policy

1. Introduction

AnchorForms ("we", "us", or "our") operates the AnchorForms service, accessible at anchorforms.com. This Privacy Policy explains how we collect, use, and protect your information when you use our service. By using AnchorForms, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

• Account information — your email address and password when you create an account.
• Form content — PDF files you upload and form fields you configure.
• Response data — information submitted by people who fill out your forms.
• Billing information — payment details are processed by Stripe and are not stored on our servers.
• Usage data — basic analytics such as response counts and plan usage.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the AnchorForms service
• Process payments and manage your subscription
• Send transactional emails such as usage limit warnings
• Respond to support requests and reports
• Improve and develop new features

We do not sell your personal information to third parties.

4. Data Storage and Security

Your data is stored securely using industry-standard third-party infrastructure providers for database storage, file storage, and authentication. We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention and Deletion

We retain your data for as long as your account is active. If you delete a form, its associated PDF and responses are permanently deleted from our storage immediately. If you request account deletion, we will permanently delete all of your data immediately upon request, including all uploaded PDFs, form configurations, and collected responses. To request account deletion, visit your Billing page or contact us at support@anchorforms.com.

6. Third-Party Services

We use trusted third-party services to operate AnchorForms, including providers for database storage, file storage, authentication, payment processing, and email delivery. Payment processing is handled by Stripe — your payment details are transmitted directly to Stripe and are never stored on our servers. Each third-party provider has their own privacy policy governing the use of your data.

7. Cookies

AnchorForms uses cookies and similar tracking technologies solely to maintain your authentication session. We do not use cookies for advertising or tracking purposes.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request a copy of your personal data
• Request permanent deletion of your account and all associated data

To exercise any of these rights, contact us at support@anchorforms.com.

9. Minimum Age

AnchorForms is intended for users 13 years of age or older. By creating an account, you confirm that you meet this requirement.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page. Continued use of AnchorForms after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@anchorforms.com.